What an incredible service! I'm writing this review for Rainbow Kids Care and all their support during my family's trip to Japan in March of 2026.
We had three children in our group (my two sons, ages 4 & 6 and my nephew, age 7.) We planned a trip to Japan as a family, and over the course of our 10-day trip we wanted to go out on a few select nights and have some adult time while the kids slept.
I did some research, and found Rainbow Kids Care. We had three different nights we needed childcare in three difference cities in Japan. I coordinated the entire trip with Mai. She was very responsive, excellent communication with details, cost projections, and helping me schedule the service for the entire trip. Made the scheduling process so easy and answered every single question I had, and there were a lot of questions.
Night #1: Tokyo
Sitters: Hanna & Maki
Night #2: Kyoto
Sitters: Mika & Mei
Night #3: Osaka
Sitter: Eiko
Note, our nephew was not with us for this night, so Eiko handled both my kids only.
All five of the sitters communicated through what's app immediately after I completed the booking about a month in advance, and sent bios of themselves and templates to inquire about the kids, activities, schedules, any special notes, etc....
All five sitters then reached out a few days prior to our visit to review all the details, confirm the dates/times/location of the sitting and confirm the plan for that night.
Each sitter was in the lobby early and let me know they were on-site at the hotel/Ryokan when they arrived.
They all spoke perfect English and all the kids connected with them instantly!
Updates were sent throughout the night, amazing communication, and so comforting to know our kids were having fun, no issues and in-bed on time.
When we returned at the end of the nights, the kids were always sound asleep. Then we got a full comprehensive report from every single sitter summarizing the activities and timeline for the night. They worked on basic Japanese language skills, did origami and other art projects, played games together, etc....
I would 1000% recommend this service from Rainbow Kids. And if you're visiting any of the cities above, and your need a sitter that speaks English, please request any of the five sitters I mentioned above. Their professionalism was above and beyond anything I could have anticipated.
Thank you to everyone for your support on the trip. Looking forward to coming back to Japan soon!
Sincerely,
Jonathan