We had an amazing experience with Rainbow Kids Care from our initial inquiries with the team, the booking process, and with the fantastic child care services we received while traveling abroad.
This was our first time booking childcare overseas for our 1.5 year old, and we had several specific questions that were answered almost immediately when we first reached out. They then helped us through the booking process to ensure our request (the same sitter for the 3 nights we planned) was completed. We were given several sitters to choose from which was also reassuring. Within a few days of booking, we heard from our specific sitter Koko and was able to start direct communications with her.
Koko is amazing!! Our son felt immediately at ease with her and her experience was apparent. She was very professional and adapted to his nighttime routine completely. She offered hourly updates and provided some of her own toys for entertainment. After just one night with Koko, our son already asked for her when he woke up the next morning. And by night 3 he was blowing her kisses and singing songs with her. We just wish Koko lived closer to us at home so we could have her as our son’s sitter even when we leave.
We will absolutely use Rainbow Kids Care the next time we visit Japan and encourage all families that are considering childcare services while on vacation to BOOK THEM ASAP!! We only wish we had booked some daytime services as well- any assistance with the kiddo while on vacation is invaluable!! We will not make that mistake again next trip. Do your family a favor and let Rainbow Kids Care help you all have a smoother and more pleasant vacation that all family members will remember fondly!
