We had a great experience with Shiina. Our kids are aged 3 and 4, usually they don’t do so well with new people but Shiina made them relaxed and at ease. We went out for dinner with friends and she kept us up to date on how the kids were doing, playing with them, making origami and teaching them Japanese words. We got home to 2 sleeping happy children who were safe and comfortable. Would definitely recommend this service and Shiina to anyone looking for a safe and reliable babysitter for their kids while traveling in Japan.