This is a late review - we used Rainbow Kids Care back in November 2024. The entire experience was wonderful! Mai was super patient and responsive, and worked with me to find a babysitter to fit my situation. My baby was a little bit younger than their posted age limit, but Mai found us a babysitter who works at a preschool and had experience with infants. She got me a reference letter from the daycare principal as well. Mai even helped explain the extremely convoluted ticketing system for USJ with entry tickets and SNW tickets as well. We absolutely couldn't be happier with Hina, who accompanied us for the day to USJ. She immediately whisked up the baby and told us to enjoy ourselves, and she was so kind, so sweet to our little one. We felt completely at ease, and wished we were staying in Osaka longer so we could have Hina with us for more days! If we ever come back to Osaka, the first thing we will do is book Hina again!
