We used this service with the theme park day for disneyland tokyo with our one year old. We were provided maki and by far she is the best experience we had. She was very helpful, patient, loveable, our son loved her and felt safe with her which is very hard to happen from just a couple of ours of contact. She was also very helpful around the park if we needed assistance with anything. Her English was excellent as well which made communication smooth and understandable between us. Maki was amazing and I would highly recommend her.