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Chiho H. (Washington, U.S.A.)

Outstanding Babysitting Service – Kira and Miho
We are a Japanese–American family currently living in the United States, and during our recent stay in Yokohama, we used the babysitting service at this hotel twice. It was truly one of the best decisions we made during our trip.
We had the pleasure of meeting Kira and Miho, and I cannot praise them highly enough.
Although they have completely different personalities, both of them were absolutely exceptional. From the very first meeting, our 18-month-old child immediately felt comfortable with them — which rarely happens. By the time it was time for them to leave, our little one actually cried because they didn’t want them to go! As parents, that says everything.
Their English skills were flawless, but what impressed us even more was their professionalism and attention to detail. They confirmed everything carefully in advance, communicated thoughtfully before and during the babysitting sessions, and provided incredibly attentive and loving care. We felt 100% at ease leaving our most precious family member in their hands.
Traveling internationally with a toddler can be stressful, especially when arranging childcare in a different country. Thanks to Kira and Miho, our stay in Yokohama became relaxing, joyful, and truly memorable. They exceeded every expectation we had.
We are already looking forward to using this service again during our next visit to Japan, and we sincerely hope we can request Kira and Miho again. They are outstanding professionals and wonderful human beings.
Highly, highly recommended.