First off, Rainbow Kids Care DOES have select babysitters who can watch infants, but you need to coordinate in advance. That was a relief! The service is a little pricey but worth every penny for the convenience and safety. They are responsive and their rules are clearly laid out. We had the absolute pleasure of having Ayaka watch our 4.5-month-old baby while we were visiting Japan, and I cannot recommend her highly enough.
From the very beginning, Ayaka impressed us with her professionalism and warm demeanor. She arrived early, was well-prepared (asked me in advance for any specific instructions I had), and immediately put us at ease with her calm and caring presence.
Communication with Ayaka was fantastic—she kept us updated on WhatsApp while we were out, followed all of our instructions to the letter, and even took extra care to make sure our baby was comfortable and happy in an unfamiliar environment. It was clear she has a natural gift with babies, and our little one responded so well to her. I asked her to clean up all the baby stuff from the bed for us so we wouldn’t make a bunch of noise doing it when we got back and not only did she move it all, she organized it so neatly! After bedtime when it was calm she sent me a timeline report of the night.
Leaving your infant with someone new in a foreign country can be nerve-wracking, but Ayaka made it a completely stress-free experience. My baby enjoyed snuggling with her. She is trustworthy, attentive, and truly goes above and beyond. We feel so lucky to have found her and would not hesitate to hire her again.
Thank you, Ayaka, for your outstanding care!!