Reviews

We used Rainbow Kids Care for almost a month during our recent trip to Japan, and I cannot recommend them enough. From the start, the agency provided excellent communication and transparency. Every caregiver was punctual and genuinely dedicated to our baby’s well-being.
We want to give special shout-outs to the five incredible nannies who made our trip possible:

Moeki (Kyoto): She went above and beyond by accompanying us on city trips, suggesting local sites to visit, and assisting with reservations to ensure our stay was comfortable.

Wenny (Kyoto & Osaka): Her attention to detail was fantastic. We were especially grateful for her flexibility whenever we needed to extend the hours.

Hina (Osaka): She came up with creative ways to entertain the baby in the city and sent us lovely pictures from their various adventures.

Maki (Tokyo): She allowed us to enjoy the city worry-free by taking our daughter on great excursions (the Zoo, Asakusa, shrines, etc.). She made sure the baby was well-fed and warm during the chilly days—plus, she shared a ton of funny photos and videos!

Koko (Tokyo): We really appreciated her timely updates and detailed reports. She ensured our baby's comfort was always the top priority.

If you are looking for reliable childcare while traveling in Japan, look no further!

This is a late review - we used Rainbow Kids Care back in November 2024. The entire experience was wonderful! Mai was super patient and responsive, and worked with me to find a babysitter to fit my situation. My baby was a little bit younger than their posted age limit, but Mai found us a babysitter who works at a preschool and had experience with infants. She got me a reference letter from the daycare principal as well. Mai even helped explain the extremely convoluted ticketing system for USJ with entry tickets and SNW tickets as well. We absolutely couldn't be happier with Hina, who accompanied us for the day to USJ. She immediately whisked up the baby and told us to enjoy ourselves, and she was so kind, so sweet to our little one. We felt completely at ease, and wished we were staying in Osaka longer so we could have Hina with us for more days! If we ever come back to Osaka, the first thing we will do is book Hina again!

We had a wonderful experience with Hina.. Even if it was a very short service, our daughter felt in love with her and spend an happy afternoon with Hina while we were busy with a business meeting.